Infinity Business Solutions
Infinity Business Solutions
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    • ABOUT US
    • SERVICES
      • IT Support
      • Manage IT Services
      • Network Consultancy
      • Hardware & Software Proc
      • Accounting as a Service
    • Dynamics Bs ERP System
    • SOLUTIONS
      • Security Solutions
    • SUPPORT
    • DOWNLOADS
    • BLOG
    • CONTACT US
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  • ABOUT US
  • SERVICES
    • IT Support
    • Manage IT Services
    • Network Consultancy
    • Hardware & Software Proc
    • Accounting as a Service
  • Dynamics Bs ERP System
  • SOLUTIONS
    • Security Solutions
  • SUPPORT
  • DOWNLOADS
  • BLOG
  • CONTACT US

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IT SUPPORT

IT Support / Helpdesk

From scheduled onsite maintenance to IT emergencies, IBS is dedicated to supporting your business IT needs, whatever they may be.

Require Urgent IT Support?

 

Call us on 00961 76 888 002 

or 

CHAT WITH US

Benefit from a comprehensive range of IT support solutions - Onsite & Remote

Managing and maintaining the IT infrastructure of a business is a complex task which demands an equally sophisticated support strategy.

Having a strong on-boarding process is important to keep the Client environments operations, setting goals, expectations and team introductions. To ensure the performance of our clients’ IT infrastructure, IBS offers five key types of IT support which can be deployed on a per needs basis or as part of an IT management strategy.

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HARDWARE &  SOFTWARE SERVICES

Our IT Support Services

 Our IT team and consultants manage all of our support services. We offer flexible hours including after-hours support and have a same day response guarantee. 


To provide our clients with support for a dynamic range of IT challenges, we have the following support services:

  • IT Support Helpdesk: An ideal first point of contact to resolve minor issues, our telephone and email support services mean there is always a line of communication open between your employees and our IT technicians. 
  •  Remote IT Support: Our IT specialists resolve minor issues by accessing your network devices (i.e. core infrastructure and workstations) remotely. 
  •  Onsite IT Support: Ideal for scheduled maintenance and emergency support, our fast response onsite support service can diagnose and resolve hardware related issues on the spot. 
  •  Network Support: All devices Firewalls, Access Points, Routers, Switches, traffic utilisation are monitored by our Network Operations Centre (NOC) team for proper operations. 
  • IT Department:  Let us be your IT department. Today from our base in Beirut we support companies around the world. The low wage in Hungary makes it profitable for companies to outsource some or all of their IT to IBS.


IT CONSULTANT

Why Choose IBS

 

When you outsource your IT, you essentially hand over all of your IT needs to a third-party vendor. They take over daily IT operations and support as well as future planning to meet your business and technology objectives.

Outsourced IT is ideal for SMBs that have no formal IT department, but need IT systems to operate smoothly and reliably (not all SMBs rely on technology enough to invest in outsourced IT).

Individual

Single professional or a Small team? Not working out of a physical office? We have special offers for you

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Business

Tell us more about your business so we can estimate you it maintenance & support cost

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